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Customer Care Executive
Job Code: lzhptua7zl
Job Location: Chandigarh, Mohali, Panchkula
Job Description: Apply only if you are interested to work in Chandigarh, Mohali, Panchkula.
Looking for Customer Care Executive who act as a liaison, provide product/services information and resolve any emerging problems that clients might face with accuracy and efficiency.
Responsibilities :
1. Manage inbound and outbound calls in a timely manner.
Looking for Customer Care Executive who act as a liaison, provide product/services information and resolve any emerging problems that clients might face with accuracy and efficiency.
Responsibilities :
1. Manage inbound and outbound calls in a timely manner.
Functional Area: ITES/BPO/KPO/Customer Service
Functional Role: Customer Care Executive/Customer Service Exec
Candidate Requirement
1. Excellent command over English & Customer service skills.
2. Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
3. Familiarity with CRM systems and practices.
4. Tele calling / Inbound / Outbound / Collection / Email / Chatting / Survey / Back end Process.
5. Must possess and be able to demonstrate strong influencing and closing skills.
6. Able to deal with either domestic or international clients..
2. Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
3. Familiarity with CRM systems and practices.
4. Tele calling / Inbound / Outbound / Collection / Email / Chatting / Survey / Back end Process.
5. Must possess and be able to demonstrate strong influencing and closing skills.
6. Able to deal with either domestic or international clients..
Experience: 0 - 1.5 years
Qualification: Graduate in Arts with B.A
Compensation Details
Salary: 1.50 Lakh to 2.50 Lakh (Indian Rupees) per annum
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