Tech Support Executive (US Shift)
Yottabits Infotech - Panchkula, Haryana
₹20,000 a month
Position: Technical Support ExecutiveYottabits Infotech - Panchkula, Haryana
₹20,000 a month
Location:
- Panchkula, Sector 20
- Responsible for providing telephone and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
- Sales and Delivery of Technical Services and Support for issues related to antivirus, Printer, Router, Pop up, email and other issues
- Troubleshoot and resolve client tech issues related to computers, routers, and printers. Fixation of Virus and Malware intrusion Etc.
- Diagnosis & resolving of the hardware problems and troubleshooting.
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting service
- Graduate / Pursuing Graduation / Drop outs.
- 6 months to 4 yrs Exp. in Voice support in BPO/KPO/IT.
- Ability to communicate effectively, both verbal as well as written.
- Comfortable to work in 24x7 working environment.
- Candidates from Zirakpur, Chandigarh, Panchkula , Mohali and NCR can apply
- Best Salary Package + Incentives
- Salary range : INR 12,000 to INR 30,000 + Incentives (depending upon Experience)
Job Type: Full-time
Salary: ₹20,000.00 /month
Required experience:
- Tech: 1 year
- English
No comments:
Post a Comment