Friday, 17 March 2017

Tech Support Executive (US Shift) Yottabits Infotech - Panchkula, Haryana ₹20,000 a month

Tech Support Executive (US Shift)
Yottabits Infotech - Panchkula, Haryana
₹20,000 a month
Position: Technical Support Executive
Location:
  • Panchkula, Sector 20
Responsibilities:
  • Responsible for providing telephone and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
  • Sales and Delivery of Technical Services and Support for issues related to antivirus, Printer, Router, Pop up, email and other issues
  • Troubleshoot and resolve client tech issues related to computers, routers, and printers. Fixation of Virus and Malware intrusion Etc.
  • Diagnosis & resolving of the hardware problems and troubleshooting.
  • Verifies warranty entitlement and determines appropriate action.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting service
Desired Profile:
  • Graduate / Pursuing Graduation / Drop outs.
  • 6 months to 4 yrs Exp. in Voice support in BPO/KPO/IT.
  • Ability to communicate effectively, both verbal as well as written.
  • Comfortable to work in 24x7 working environment.
  • Candidates from Zirakpur, Chandigarh, Panchkula , Mohali and NCR can apply
Offering:
  • Best Salary Package + Incentives
  • Salary range : INR 12,000 to INR 30,000 + Incentives (depending upon Experience)
Working Days: Monday – Friday (Saturday—Depends upon the business requirement)
Job Type: Full-time
Salary: ₹20,000.00 /month
Required experience:
  • Tech: 1 year
Required language:
  • English

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