Customer Support Executive -quality Voice Process - Call at 7087216800
Geeks Technical Support
0 - 5 yrs
Chandigarh, Mohali
2,00,000 - 5,00,000 P.A. Openings: 50 Posted 13 days ago Job Applicants: 24 Job Views: 345
- GEEKS TECHNICAL SUPPORT LLC.
- Conduct Quality Audit of Outbound and Inbound calls for an allocated workforce
- Follow Quality Assurance guidelines/procedures with an eye on customer satisfaction and sales success.
- Perform Quality Assurance Feedback as related to quality audits.
- Work with Team members towards compliance of all policies and procedures.
- Work with Team Leaders and Training Department to promote quality and consistency.
- Compile and maintain accurate monitor records. Update and distribute Quality Assurance Standard
(Largest Tech Support Company in Chandigarh, Mohali & Panchkula)
Join The BRAND!!!!
POSITION : CUSTOMER CARE EXECUTIVE (QUALITY PROCESS)
Fluent English Communication Skills.
Undergraduate / Graduate / Fresher's can apply
Attention to detail.
OFFERING :
SALARY + INCENTIVES (BEST IN TRICITY) + CAB FACILITY
KEY ACTIVITIES :
Interact with customers to provide and process information in Response to inquiries, concerns and request about Products and Services.
Accurately process and record call transaction using a computer and designated tracking software.
Offer alternative solutions where appropriate with the objective of retaining customers and clients business.
Walk In Days : Monday - Friday
Interview Timings : 12 - 9 PM
Contact Person : Shashi kant / Sanjeev Sharma / Gagan
Contact Details : 01724661486, 7087216800, 9872388183, 9878994304
Mail Id : HR@GEEKEXPERTHELP.COM
Address : SCO 142 - 143, Level 2, Above DHL Office, Sector 34 A, Chandigarh.
Salary:INR 2,00,000 - 5,00,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(Technical)
Industry: BPO / Call Centre / ITES
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(Technical)
Keyskills
Voice Support BPO Voice Process Technical Support Technical Services Technical sales international bpo kpo call center b.tech fresher SME Sr. Technical Support Tech Support Customer Service Customer Care customer support
Desired Candidate Profile
- JOB SPECIFICATION :
Fluent English Communication Skills.
Undergraduate / Graduate / Fresher's can apply
Attention to detail.
OFFERING :
SALARY + INCENTIVES (BEST IN TRICITY) + CAB FACILITY
KEY ACTIVITIES :
Interact with customers to provide and process information in Response to inquiries, concerns and request about Products and Services.
Accurately process and record call transaction using a computer and designated tracking software.
Offer alternative solutions where appropriate with the objective of retaining customers and clients business.
Walk In Days : Monday - Friday
Interview Timings : 12 - 9 PM
Contact Person : Shashi kant / Sanjeev Sharma / Gagan / Sumriti
Contact Details : 01724661486, 7087216800, 9872388183, 9878994304
Mail Id : HR@GEEKEXPERTHELP.COM
Address : SCO 142 - 143, Level 2, Above DHL Office, Sector 34 A, Chandigarh.
Salary:INR 2,00,000 - 5,00,000 P.A
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(Technical)
Education-
UG: Any Graduate - Any Specialization
Company Profile:
Geeks Technical Support
Geeks Technical Support is an independent provider of technical
support services for brands like Dell, HP, Asus, Microsoft, Canon and
many others. Use of names and trademarks are for reference only. Geeks
Technical Support is a global company employing technicians across US
and India. Our team of computer experts and
specialists are happy to cater to our customers and resolve issues to
serve customer needs! Geeks Technical Support is the next-generation
computer support service provider for consumers and small businesses in
United States, Canada, United Kingdom and Australia. We use our tools to
cater to the needs of our customers and help them with each and every
kind of technical issue.
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