Freshers/experienced for International BPO @eclerx

0 - 3 YearsChandigarh INR 50,000 - 2,00,000 P.A

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Posted: 4 days ago

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Job Description

Designation : Junior Analyst/Analyst
Location : Chandigarh
Vertical : Cable and Telecom Services
Job Type : Full-time
Shift Details : Night/Rotational Shifts
Work Experience : 0-1 Years
Qualification : Any Graduate/Under-Graduate With minimum 6months experience
Remuneration : INR 2 Lac + P.A.
Industry : BPO
Functional Area : ITES , International BPO / KPO / Customer Service / Operations

*Transport free upto 1 Year in Night shift for Junior Analyst and Auto Promotion from Junior Analyst to Analyst after 12 months*

Job Description: Voice & Chat
Voice and Chat process for International Client

Essential Skill Set Required Voice & Chat

1. Good communication and interpersonal skills
2. Ability to quickly and efficiently assimilate process knowledge
3. Professional in conduct/behavior, appearance and communication
4. Understanding of web technology and cable setup
5. Must be reliable in terms of attendance and timing

Interview Date : 1st feb 2017- 6th feb 2017
Timings : 01:00 PM To 08:00 PM
Address :
1st and 2nd Floor, Towers A & B,
DLF Info City Developer, Rajiv Gandhi Chandigarh Technology Park, Kishangarh
Chandigarh 160 101, India

Contact: Shefali Jain
Phone : +91 (172) 6633645

Mob: 9988806116

Salary: INR 50,000 - 2,00,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(Technical)
Role: Associate/Senior Associate -(Technical)
Keyskills:

International BPOITESCustomer Service OperationsNight ShiftChat ProcessInterpersonal Skillsoutboundvoicedomestic bponon voicecall centerfresher

Desired Profile

Education:UG -Any Graduate - Any Specialization, Graduation Not Required
PG - Any Postgraduate, Post Graduation Not Required
Doctorate - Doctorate Not Required

Company Profile

eClerx provides critical business operations services to more than 50 global Fortune 500 clients, including many of the world's leading financial services firms, online retail and distributors, interactive media and entertainment, high tech and industrial manufacturing, travel and leisure, and software vendors, through operational support, data management and analytics solutions. Incorporated in 2000, eClerx is India's first and only publicly listed knowledge processing (KPO) company and is today traded on both the Bombay and National Stock Exchanges of India.

eClerx was ranked as one of Forbes Asia's 200 Best Under a Billion List and named as finalist in Teleos' Most Admired Knowledge Enterprise award. eClerx employs over 8,500 employees across its six Indian delivery centers offices in Mumbai, Pune and Chandigarh plus global client relationship locations in New York, London, Silicon Valley, Austin, Dublin and Singapore. For more information, please visit www.eclerx.com. eClerx is a specialist outsourcing services provider serving the Broadband, Cable & Telecom industries in the US and UK including critical error identification, customer experience analysis, and end-user support to help minimize the costs associated with servicing your clients, while improving service levels. eClerx offers an unparalleled blend of people; processes and technologies to help clients substantially improve their performance at reduced cost. Our service portfolio spans the range of data process and analytics services and includes activities such as on-line catalog management, price benchmarking, contract analysis, data mining and financial / operational risk management.