Hiring for Voice & Non-voice Process- Technical Support BPO

eClerx Services Ltd.

0 - 2 yrs

Chandigarh

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1,00,000 - 2,00,000 P.A. Posted 1 day ago Job Applicants: 305 Job Views: 5000+

Job Description

 

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Designation Junior Analyst/Analyst
Location Chandigarh
Vertical Cable and Telecom Services
Job Type Full-time
Shift Detail Night Shift/ Rotational
Work Experience 0-3 Years
Qualification Any Graduate/ Under-Graduate

Job Description: Voice

1.Reading Operator comments
2.Checking service status of account in diagnostic tools
3.Understanding of web technologies and cable setup
4.Troubleshooting of technical issues related to modems & Routers
5.Effective communication and close looping with client in case of observation
6.Updating status in internal as well as client tools
7.Basic Knowledge of Hardware (Modems , Routers and Troubleshooting)

Essential Skill Set Required
Ability to quickly and efficiently assimilate process knowledge
Must be reliable in terms of attendance and timing
Exhibit patience and ability to explain / help team members
Good team player with analytical skills and high energy levels
Excellent communication and interpersonal skills
Professional in conduct / behavior, appearance, and communication

About eClerx Services Ltd
eClerx provides critical business operations services to more than 50 global Fortune 500 clients, including many of the worlds leading financial services firms, online retail and distributors, interactive media and entertainment, high tech and industrial manufacturing, travel and leisure, and software vendors, through operational support, data management and analytics solutions. I

Interested Candidates can walk in with updated resume & ID Proof or you can send your resume at Jaspreet.Kaur05@eclerx.com

Interview Date : 20-Feb-2017
Timings : 12:00 PM To 05:00 PM
Address : DLF Building,Tower A,
1st Floor,IT Park,
Chandigarh

For further queries, you can call on 0172-6633-889 
You can visit our website also- www.eclerx.com


HR
JASPREET KAUR
0172-6633889

Salary:INR 1,00,000 - 2,00,000 P.A.
Industry: KPO / Research / Analytics
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Other
Role:Fresher