- All details :
Fresher Can Apply
HR / Career Development Manager @ - 01165001036 | 8285732128
Freshers Only
We are hiring for Level 1 Support, please find below mentioned Job Description:
Freshers Only
Freshers Only
Core Competencies:
( Skills, Knowledge and Behaviors)
1) Ability to compose clear and articulate email and chat communications to customers.
2) Utilize effective communication with customers and peers.
3) Ability to summarize/paraphrase information.
4) Ability and willingness to provide pre-sales, sales, or post-sales support.
5) Knowledge of PCs and Relevant Microsoft products.
6) Ability to follow procedures and processes that are documented.
Call Types:
Hardware Identification and Troubleshooting
Operating System Installation, Navigation, Configuration and Troubleshooting
Application Navigation, Configuration and Troubleshooting
Internet and Networking
Protection Software Usage, Configuration and Troubleshooting
Candidate Profile:
Education and Experience
Undergraduates/Graduates withtechnical Knowledge
Should have excellent communication and English speaking skills
Ability and willingness to learn
Dependable with proficient attention to detail
Good listening and responding skills
Should be willing to take up challenges and go extra mile to perform work responsibilities
Should have great interpersonal skills and ability to perform under pressure
( Skills, Knowledge and Behaviors)
1) Ability to compose clear and articulate email and chat communications to customers.
2) Utilize effective communication with customers and peers.
3) Ability to summarize/paraphrase information.
4) Ability and willingness to provide pre-sales, sales, or post-sales support.
5) Knowledge of PCs and Relevant Microsoft products.
6) Ability to follow procedures and processes that are documented.
Call Types:
Hardware Identification and Troubleshooting
Operating System Installation, Navigation, Configuration and Troubleshooting
Application Navigation, Configuration and Troubleshooting
Internet and Networking
Protection Software Usage, Configuration and Troubleshooting
Candidate Profile:
Education and Experience
Undergraduates/Graduates withtechnical Knowledge
Should have excellent communication and English speaking skills
Ability and willingness to learn
Dependable with proficient attention to detail
Good listening and responding skills
Should be willing to take up challenges and go extra mile to perform work responsibilities
Should have great interpersonal skills and ability to perform under pressure
HR / Career Development Manager @ - 01165001036 | 8285732128
Regards
SLA Consultants India
Regards
SLA Consultants India
Keyskills
Desired Candidate Profile
- Graduate Must

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